Trust, Governance & Legal
All governing documents for AuraVoxa and its parent company, Cognispace, LLC. One place, no searching.
AuraVoxa is a product of Cognispace, LLC. Company-level policies — Privacy, Security, and Ethics — are governed at the parent company level and apply to AuraVoxa in full. Product-specific legal terms are documented here.
Terms of Service
AuraVoxa-specific legal terms covering audio data handling, subscription plans, API access, service levels, output limitations, and enterprise provisions. Supplements Cognispace master Terms.
Privacy Policy
Governs collection, use, storage, and disclosure of information across all Cognispace services including AuraVoxa. Covers audio data, derived outputs, user rights, and retention.
Security & Trust Center
Infrastructure controls, access governance, application security, monitoring, incident response, data protection, and vendor management. Applies to all Cognispace platforms.
Ethics & Responsible Use
Foundational principles, intended use boundaries, prohibited use cases, human oversight requirements, uncertainty standards, fairness controls, and governance commitments.
Master Terms of Service
Company-wide legal baseline. Governs IP ownership, liability, indemnification, governing law, dispute resolution, and general use. Applies to AuraVoxa — supplemented by the AuraVoxa Terms of Service.
Cognispace Framework Canon
The master structural standard governing all analytical vocabulary, construct definitions, and interpretive boundaries implemented in AuraVoxa. All platform outputs derive their analytical meaning from this canon.
Data Processing Addendum (DPA)
Enterprise customers operating under GDPR, CCPA, or other applicable data protection law may request a DPA governing processing obligations, subprocessor commitments, and data subject rights.
Platform Support
Technical support, account issues, platform questions.
support@auravoxa.com
Enterprise & Partnerships
Enterprise plans, licensing, DPA requests, partnerships.
enterprise@cognispacehq.com
Privacy Office
Data rights requests, privacy questions, corrections.
privacy@cognispacehq.com
Security
Vulnerability disclosure, responsible reporting.
security@cognispacehq.com
Legal
Legal notices, formal correspondence, contractual matters.
legal@cognispacehq.com
Ethics Office
Ethics concerns, governance escalations, responsible use.
ethics@cognispacehq.com